Implementation of Management Information Systems at
PT. Indofood
*Hapzi, Prof. Dr. MM *
*Vinita Noviani Fatihah (43214010288)
*Maulana
sidik (43214010068)
*Heru
Ramadhan (43214010125)
*Nanda
Suharti S (43214010132)
*Nurul
Fadilah (43214010139)
*Anisa
Dwi N (43214010207)
*Fatimah
angraeni (43214010208)
*Nur
Rizqiana P (43214010275)
*Bayu
Dwi Laksana (43214010276)
* Lecturer of Mercu Buana University,
Jakarta, Indonesia
** Student of Mercu Buana University,
Jakarta, Indonesia
ABSTRACT
This
paper is planned to provide information to the public about the concept of an
enterprise information management system. In it, a variety of practices and
choices to be considered for the planning and implementation of Management
Information Systems (MIS) PT Indofood Tbk. The findings in scientific papers
based on various reviews regarding the implementation of SIM companies are
already applied. Related to this, companies need a service or facility to
provide information to every employee, manager, and the public quickly and
accurately. This is realized through the use of each company's website.
SIM
is defined by information about concepts and various aspects of the support
necessary to build a company SIM. The scientific work covered by the
conclusions and suggestions for the PT Indofood Tbk to better understand and
implement SIM better.
Keywords
:
Liquidity
Ratios, Activity Ratios, Solvency Ratios, Profitability Ratios, Stock Price
CHAPTER
I
INTRODUCTIONS
1.1.
Background
Management information systems (MIS)
(English: management information system, MIS) is a planning system part of the
internal controls of a business that includes the use of people, documents,
technologies, and procedures by accounting management to solve business
problems such as the cost of products, services, or a business strategy.
Management information systems are distinguished by unusual because SIM
information system used to analyze other information systems applied in
operational activities of the organization. Academically, the term is generally
used to refer to the group management method of information relating to the
automation or support of human decision making, such as decision support
systems, expert systems, and executive information systems.
Information Systems highly affect
success or failure of a company's business objectives. In addition to the human
resources, management information systems is crucial for the implementation
work in synergy in order to perform the minimization of resources but produces
maximum output. In addition, the implementation of this SIM in a company or
organization will reduce the risk of failure, especially when the use of
resources.
As we know, information systems plays an
important role especially in this era of almost sophisticated. Almost all lines
of life are already using this application. Why? In this era of globalization
and digital, all the lives of many supported by the application as a tool, such
as: the scanner system in the field of medicine, banking, engineering to security
systems which are very dependent on the software (software) and hardware
(hardware) is , Of course there are shortcomings in addition to existing
strengths. Accuracy, accurate and energy saving are the advantages of the use
of this information system. But its shortcomings, in case of error could be
fatal, deleting data even theft of data which is very detrimental to both the
companies and organizations concerned.
The function of the management
information system that is:
• Provide information that is used in
the calculation of the cost of services, products, and other desired
destination management.
• Provide information that is used in
the planning, control, evaluation, and continuous improvement.
• Provide information for decision
making.
Component Information System
This information system components in
the form of hardware (hardware) is a computer or laptop, includes: instruction,
facts stored, human and procedures. While the Information System itself can be
categorized in four parts:
1. Management information systems
2. Decision Support Systems
3. The Executive Information System
4. Transaction Processing Systems
Management information system is
described as a pyramid where the coating consists essentially of information,
transaction description, explanation of status, and so on. The next layer
consists of sources of information to support daily operations management.
Keriga layer consists of Dair resources information systems to assist the
tactical planning and decision making for management control. The top layer
consists of informational resources separately support the planning and
formulation of policies by the management level
1.2.
Interest Making Papers
Analyze the implementation of the
implementation of management information systems at the enterprise and its
influence on success as well as the production process to achieve its targets.
1.3.
Formulation of the problem
In this paper will discuss how the
implementation of the implementation of the Management Information System and
its influence as supporting the company's success in achieving its objectives
in the well-known company PT Indofood Sukses Makmur Tbk. Diapat influence will
be more emphasis on the positive effects of the implementation of management
information systems at the company.
1.4.
The benefits of writing
1. For the Company:
In order to determine the issues in
budgeting (budgeting) which includes penjulan budget, purchasing budget and
budget execution (manufacturing budget).
2. For researchers:
Improve the ability to create and design
the application program, and Adding insight and knowledge for students at the
university, for further research.
CHAPTER
II
INSIGHT
LITERATURE
2.1.
Theoretical basis
According to James O'Brien (2008) system
is a group of related components, working together to achieve a common goal to
receive input and produce output in an orderly transformation process.
Information is data that has been converted into a meaningful context and
useful for certain end users. So it can be concluded that the information
system can be a regular combination of people, hardware, software,
communication networks, and data resources that collect, transform, and
distribute information within an organization. Humans rely on information systems
to communicate with the physical device (hardware), processing instruction
information or procedures (software), communications (network), and data (data
resources). T. Hani Handoko (1997) defines management is the process of
planning, organizing, directing, and monitoring efforts of the members of the
organization and the use of resource-other organizational resources in order to
achieve organizational goals that have been set. Meanwhile, according to George
R. Terry (1986) that management is a process consisting of actions, planning,
organizing, moving and monitoring, which is done to determine and achieve the
targets that have been set through the utilization of human resources and
sources another.
SIM is a collection of system
information:
o The system of accounting information
(accounting information systems), providing information and financial
transactions.
o The marketing information system
(marketing information systems), providing information for sales promotion,
marketing activities, activities of market research and other
marketing-related.
o Management of inventory information
system (inventory management information systems).
o personnel information system (personal
information systems).
o System distribution information
(distribution information systems).
o purchase information system
(purchasing information systems).
o The system of property information
(treasury information systems).
o credit analysis information systems
(credit analysis information systems).
o The information system of research and
development (research and development information systems).
o The information system analysis
software
o Information systems engineering
(engineering information systems).
2.2.
Key Role of Information Systems
· According to O'Brien, there are 3 main
role of information systems in a business that is
Support business processes and
operational
Ranging from accounting to customer
orders to search, information systems providing support to management in the
operations / activities of daily business. When the response / rapid response
is important, then the ability of information system to collect and integrate
information into every aspect of business functions critical / important.
· Supports decision-making
The information system may combine the
information to help managers run the business run better, the same information
can help managers identify trends and to evaluate the results of the previous
decisions. Information systems will help managers make better decisions,
faster, and more meaningful.
· Supports strategies for competitive
advantage
The information system is designed to
help achieve the company's strategic objectives can download create competitive
advantage in the marketplace.
2.3.
Benefits Information System
The benefits of information systems
according to O'Brien and Maracas (2008)
• Support the functioning of the
business areas to achieve goals that include finance, accounting, operations,
marketing, and human resources.
• To improve the efficiency of the
production process, improve the efficiency of the production process, increase
worker productivity, provide customer service and satisfaction.
• As the main source of information and
support effective decision taken by managers and business professionals.
• To develop competitive products and
services and as a strategic advantage in the face of global competition.
• As a major component in the
infrastructure resources and reliability of today's business networks.
CHAPTER
III
MATERIALS
AND METHODS
3.1.
Background
Implementation
of management information systems have an important role to support the
successful profit of a production process, be it goods or services other than
standardized predefined both in quantity and quality. Many factors supporting
the implementation of a good system, integrated and comprehensive application
usage diantaranta appropriate, adequate facilities and infrastructure in
addition to qualified experts (experts) in the field.
The
management information system as a supporting factor that has an important
role, it should be applied in the form of SOP (Standard Operating Procedure)
which will provide guidance for the creation of a sustainable system for the
creation of a system in the company's success.
3.2.
Formulation ingredients
In this paper will discuss how the
implementation of the implementation of the Management Information System and
its influence as supporting the company's success in achieving its objectives
in the well-known company PT Indofood Sukses Makmur Tbk. Diapat influence will
be more emphasis on the positive effects of the implementation of management
information systems at the company.
3.3.
Formulation methods
Formulation methods such as analysis of
the implementation of information systems at the company and see the effects
broadly includes: the achievement of company goals, business expansion,
maintain customer loyalty to the distribution system which can reach up to
foreign countries. Additionally, it will also discussed the success factors
that can maintain the existence of the company up to foreign countries with
products of PT Indofood creative and innovative so that get to the heart in its
millions of customers who always faithfully using the output products of PT
Indofood.
CHAPTER
IV
RESULTS
AND DISCUSSION
4.1.
Discussion
Given the importance of the role of
management information systems, it is only logical to apply all of the
company's line management information system for the sake of efficiency and
effectiveness of the company's performance in achieving its targets. We can
compare the level of effectiveness of the company's performance between the two
companies, among which uses the company's management information system that
still adheres to contemporary systems / conservative.
This paper presents a case study on the
implementation of management information systems at PT Indofood CBP Sukses
Makmur Tbk. (Formerly PT. Indofood Sukses Makmur Tbk, PT Gizindo
Primanusantara, PT Indosentra Pelangi, Indobiskuit Mandiri PT Makmur and PT
Ciptakemas Abadi) (IDX: ICBP) is a manufacturer of various types of food and
beverages based in Jakarta, Indonesia.
The company was founded in 1990 by the
name of Salim Sudono Panganjaya Intikusuma who in 1994 became Indofood. The
company exported food materials to Australia, Asia, and Europe. History of PT
Indofood CBP Sukses Makmur Tbk previously reached an agreement denangan Swiss
company, Nestle S.A, to establish a joint venture company engaged in
manufacturing, sales, marketing, and distribution of culinary products in
Indonesia as well as for export. The two companies together have a 50% stake in
a company called PT Nestle Indofood Taste of Indonesia. Both ISM and Nestle
believe they can compete more effectively in Indonesia through joining forces
in the form of a company and a team dedicated to it.
According Anthoni Salim, the President
Director & CEO of ISM, the establishment of this joint venture will create
opportunities to use and develop the strength of the two companies that formed
the joint venture. In this partnership, ISM will license the use of its brands
for culinary products, such as Indofood, Dishes Lombok, and more new companies.
Meanwhile, Nestle has licensed the use of its brand Maggi. The joint venture is
expected to start operations on April 1, 2005.
In recent decades PT Indofood Sukses
Makmur Tbk ( "Indofood" or the "Company") has been
transformed into a Total Food Solutions company with operations that encompass
all stages of food production, from production and processing of raw materials
to the final product available in the market. Now, Indofood known as a company
that is well established and leading in every category of business. In
conducting its operational activities, Indofood benefit from the resilience of
its business model which consists of four Strategic Business Group ( "the
Group") which is complementary as follows:
• Consumer Branded Products (
"CBP"). Business activities conducted by PT Indofood CBP Sukses
Makmur Tbk ( "ICBP"), whose shares are listed on the Indonesia Stock
Exchange ( "BEI") since October 7, 2010. ICBP is one of the leading
manufacturers of packaged food in Indonesia who have various types of products
packaged foods.
Various brands of products ICBP brands
are reputable and known in Indonesia for consumer food.
• Bogasari, has a primary business
activity of producing wheat flour and pasta. The Group's operations are
supported by units of shipping and packaging.
• Agribusiness. Operational activities
in the field of agribusiness is run by PT Salim Ivomas Pratama Tbk (
"SIMP") and PT PP London Sumatra Indonesia Tbk ( "Lonsum"),
whose shares are listed on the Stock Exchange, and is a subsidiary of Indofood
Agri Resources Ltd. ( "IndoAgri"), whose shares are listed on the
Singapore Stock Exchange. The Group's main business activities include research
and development, breeding, breeding and processing of palm oil to the
production and marketing of cooking oil, margarine and shortening branded. In
addition, the Group's operations also include breeding and processing of rubber
and sugar cane and other crops.
• Distribution, has the most extensive
distribution network in Indonesia. The group distributes nearly all consumer
products Indofood and its subsidiaries, as well as a variety of third party
products
The company, which also operates in
China and Nigeria sells more than 8 billion packages of instant noodles per
year. Besides some variation porduk among other snacks, soy sauce, seasoning
powder, baby food and soft drinks. Indofood company's business scope and
increase the future market making Enterprise Resource Planning (ERP) is a
critical factor in the success of the company. Differences variant of instant
noodles should contain the proper seasoning produced by the Food Ingredient
Division (FID) .Each division should plan product (Production Plans) so that
they will always be available any kind of seasoning is needed by the various
variants of instant noodles. At the same time, they must maintain a minimum
inventory in the warehouse. Only ERP applications that can make it can be
arranged and scheduled as well as possible.
Of Planning and Control of Production,
through the need for forecasting and intelligence business, Indofood entrust
SAP R / 3 as the ERP solution, SAP Advance plannerand Optimizer (SAP APO) as a
solution Supply Chain Management (SCM) and mySAP Business Intelligence with SAP
Business Information Warehouse (SAPBW ).
When selecting the platform of the ERP
system, Indofood see 3 for criteria such as reliability, scalability and ease
of management. By looking at the criteria, elected as the IBM iSeries hardware
platform being used. iSeries has security, skalability and cost efficiency in
mendukup SAP, and help the company Indofood maximize the value of SAP
solutions. When Indofood expand the core of the system SAP R / 3 to enter BWdan
SAP SAP APO, nothing is unquestionable to replace the server platform. SAP Data
is stored and managed by IBM BD2 Database Management. iSeries has gone very
well, and we have the basic capabilities of OS / 400. Therefore, a logical
choice if we still maintain this technology from IBM. iSeries provides
virtually trouble-free operation, and provided everything we needed in
accordance with kriteriakami namely scalability, reliability, and
maintainability.
4.2.
Factors of success are:
1. Adjust Consumer Interests.
In order to obtain outstanding
production efficiency and maximize revenue, Indofood must be observant to see
the desires of consumers as possible at a time when that will come. By using
SAP solutions, Indofood dapatmenganalisis data transactions in detail, to see a
change in the pattern yangterjadi consumer interest and then respond
effectively. "For example, we can analyze the information most sense of
any laristerjual in Sukabumi town or taste anything that does not sell well in
Sibolga, so that we can deliver the type of instant noodles taste right place
to go to, so it will increase the potential for sales. SAP provides detailed
information very quickly where it is a vital business advantages, "said Gunawan.
Sales information provides input into SAP APO, where he will provide regular
information on what products are to be produced, in what quantity and where the
factory will be produced.
2. Information Distribution
While the data provided by SAP R / 3 and
SAP APO systems are very important for production planning and inventory
control in the operational part, middle management and executive teams do not
need the raw transaction data. Gunawan said, "What they need is
information ikeseluruhan hit business performance, cash flow, and some things
operational detail. To improve the accuracy and timely management summaries,
kamimengimplementasikan SAP BW in July 2003. The application can provide highly
detailed information, such as how to pack the actual enumeration Indomie
chicken curry flavor that is sold in an area during a given period.
3. Downstream Systems Integration
With world-class ERP system, Indofood
has started to plan ahead, aiming to expand its operations and increase cost
efficiency. "One of the goals of our business today is to group-pelangan
our customers with more accurate, then serves each respective group according
to their interests respectively. "Gunawan said. "We will work more
closely with distributors to retailers. This will allow us to increase our
capacity planning and helps us improve efficiency and reduce costs. Some
distributors Indofood, as Indomarco, is also in the process of ERP
pengembangansistem them, and can extend to their retailers. The plan is to
integrate the system between partner companies in order to smoothen the process
of e-commerce. It is clear, that the open computing platform is an absolute
diperlukan.untuk support downstream system integration, which will enable
interoperability aplikasitermasuk legacy systems and realtime data streams through
a variety of ERP systems.
4. Document Archiving
Finally Indofood also simplify the
filing system, using IBM Content Manager CommonStore for SAP. This software
acts as archiving integrated data management and distribution solutions,
integrating document SAP and non-SAP into a single archive to maximize system
efficiency and reduce administrative costs.
"By using IBM Content Manager
CommonStore for SAP, we were able to reduce the storage requirements of our
documents, while tetapmempertahankan ability to take old documents such as tax
returns without difficulty", Gunawan concluded.
CHAPTER
V
CONCLUSIONS
AND RECOMMENDATIONS
5.1.
Conclusion
1. Implementation of information systems
management at PT Indofood CBP Sukses Makmur Tbk brings benefits as supporting
the company's success in the efficient and effective implementation of
corporate performance.
2. Provide more accurate information so
that the company PT Indofood CBP Sukses Makmur Tbk can target the right target
market target.
3. Can correcting system weaknesses that
exist in PT Indofood CBP Sukses Makmur Tbk so that it can be improved for the
betterment of the company.
4. Provide value innovative and creative
in creating new products and of course will raise consumer interest in buying
the latest products from PT Indofood CBP Sukses Makmur Tbk.
5.2.
Suggestion
1. It is necessary for the improvement
efforts on the weaknesses of both internal and external systems in PT Indofood
CBP Sukses Makmur Tbk so companies optimize products according to market
conditions more innovative and creative.
2. Provision of trained personnel to
support the implementation of information systems management implementation in
PT Indofood CBP Sukses Makmur Tbk thus more powerful, efficient and cost-effective
3. Need for market expansion efforts are
accompanied by an increase in both the quality and quantity of the product by
PT Indofood CBP Sukses Makmur Tbk
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